Executive / Senior Executive - Customer Services job from SF LOGISTICS in Colombo 08, Sri Lanka

Customer Service / Call Center

Responsibilities

• Responsible for Customer Inquiry and service management
• Collaborate and Coordinate with other teams; Sales team, Operations team, Finance department
• Manage Foreign / Local Clients & Inquiries
• End to End Shipment handling both Sea & Air
• Documentation handling on both Imports & Exports
• Carry out Negotiations with Clients / Counterparts / Suppliers
• Collaborate and Improve Overall Customer experience
• Service Standard improvements
• 
  

Eligibility

• Experience in the logistics field will be an added bonus
• Passed G.C.E. A/L
• Good Interpersonal Skills
• Language Fluency & Communication Skills
• Sound knowledge in Microsoft office
• Age below 30

Interested Applicants to forward their resume to [email protected]mentioning the post, you applied in the subject line of the email.