Store Supervisor job from ODEL in Colombo, Sri Lanka

Wednesday 14th, July 2021



Business Management Customer Service / Call Center Retail and Fashion Sales and Marketing / Business Development

Softlogic Holdings PLC, rated as one of Sri Lanka's most dynamic and diversified conglomerates, commenced operations in 1991 as a software developer with just 12 employees; now has expanded its footprint holding leading positions in domestic growth-oriented sectors such as ICT, Healthcare, Retail, Financial Services, Automobiles and Leisure The Group now provides employment to over 8,500 individuals generating a turnover of more than USD300 inn. The Group's representations and strategic alliances with reputed global institutions and large multinational corporations confirm its unparalleled local stature.

Roles and responsibilities
• Manage retail staff, including cashiers and people working on the floor 
• Train and develop employees 
• Work towards achieving sales targets by communicating targets bi-hourly to department staff 
• Maintain a high level of discipline 
• Assist the Store manager to evaluate the job performance of shop assistants 
• Ensure merchandise is clean and ready to be displayed 
• Maintain inventory and ensure items are in stock as per the responsibilities 
• Ensure promotions are accurate and merchandised as per the company's standards 
• Ensure standards for quality, customer service and health and safety are met 
• Ensure that the staff attendance is of a high standard 
• Focus on the team's ability and knowledge on UP SELLING, CROSS SELLING and effectively increasing basket value 
• Maintain store's cleanliness 
• Support the manager with relevant report generation 
• Organize and communicate staff work schedules/rosters 
• Manage day to day deliveries and replenishments

Required Qualifications & Experience
• Minimum 2 - 3 years of experience in a similar role.
• A Diploma in a relevant field will give the opportunity for the candidate to develop his/her career

Skills required

good team player skills

Excellent written and verbal communication skills in English