Business Management
Customer Service / Call Center
Retail and Fashion
Sales and Marketing / Business Development
Softlogic Holdings PLC, rated as one of Sri Lanka's most dynamic and diversified conglomerates, commenced operations in 1991 as a software developer with just 12 employees; now has expanded its footprint holding leading positions in domestic growth-oriented sectors such as ICT, Healthcare, Retail, Financial Services, Automobiles and Leisure The Group now provides employment to over 8,500 individuals generating a turnover of more than USD300 inn. The Group's representations and strategic alliances with reputed global institutions and large multinational corporations confirm its unparalleled local stature.
Roles and responsibilities
• Manage retail staff, including cashiers and people working on the floor
• Train and develop employees
• Work towards achieving sales targets by communicating targets bi-hourly to department staff
• Maintain a high level of discipline
• Assist the Store manager to evaluate the job performance of shop assistants
• Ensure merchandise is clean and ready to be displayed
• Maintain inventory and ensure items are in stock as per the responsibilities
• Ensure promotions are accurate and merchandised as per the company's standards
• Ensure standards for quality, customer service and health and safety are met
• Ensure that the staff attendance is of a high standard
• Focus on the team's ability and knowledge on UP SELLING, CROSS SELLING and effectively increasing basket value
• Maintain store's cleanliness
• Support the manager with relevant report generation
• Organize and communicate staff work schedules/rosters
• Manage day to day deliveries and replenishments
Required Qualifications & Experience
• Minimum 2 - 3 years of experience in a similar role.
• A Diploma in a relevant field will give the opportunity for the candidate to develop his/her career
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