Collections Specialist job from CashX in colombo, Sri Lanka

Tuesday 23rd, May 2023

CashX

Apply Bookmark

colombo

Full-Time

Accounting / Auditing Banking and Financial Services Customer Service / Call Center Other Recoveries

CashX Sri Lanka is a product of A V Business Solutions (Pvt.) Ltd. is a multinational company located in Colombo 04 engaging in financial services. We provide financial solutions predominantly in terms of Pay Day Loans.''

Join us for a rewarding career with endless opportunities for career development and personal growth.

We are looking for a competent Recovery Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.

Our Recovery Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as the ability to work independently.

Responsibilities

Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to inquire about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status

REQUIRED QUALIFICATIONS AND EXPERIENCE

Proven experience as a Recovery Specialist or similar role.
Minimum 06 months of Experience is required
Knowledge of billing procedures and collection techniques
Familiarity with laws related to debt collection
Working knowledge of MS Office and databases
Fluent in English and Sinhala. The ability to speak in Tamil will also be desirable
Comfortable working with targets
Patience and ability to manage stress
Excellent communication skills (written and oral), skilled in negotiation
Problem-solving skills

Pay and benefits of the above position will be competitive, and the rewards are performance driven.

Collections Specialist job from CashX in colombo, Sri Lanka

Skills required

Recovery Experience