Assistant Manager - Human Resources - Resourcing & Onboarding job from HSBC Bank in Colombo, Sri Lanka

Friday 9th, July 2021


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Banking and Financial Services Business Management Human Resources / Recruitment

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

About HSBC - Global Service Centres Our Global Service Centres are an integral part of Global Operations. Employees based there manage day-to-day customer transactions and processes for global businesses. This may include transactions for our retail bank such as processing loans, credit cards, insurance and mortgage applications, opening new accounts, and managing customer enquiries through contact centres and digital platforms.

Employees in the Global Service Centres also run and manage operations for commercial bank customers. This includes processing credit applications, facilitating payments and managing the import and export transactions that enable customers to protect and grow their businesses through international trade

We are currently seeking an experienced professional to join our team in the role of Assistant Manager - Human Resources - Resourcing & Onboarding (Fixed Term Contract)

Principal responsibilities
  • Close monitoring of the recruitment plan to fill the required headcount in a timely manner. 
  • Ensure the Learning & Development department is informed about the induction dates and the joining staff details are cascaded to the relevant departments. 
  • Supervise and motivate team members in order to achieve the targets and goals of the department 
  • Maintain and update the recruitment Mi apart from coordinating the new employee joining formalities and maintaining employee records 
  • Liaise with the recruitment agencies in order to meet the targets 
  • Ensure quality and productivity standards are maintained at all times. 
  • Team members are regularly briefed and made aware of individual department performance targets and achievements 
  • Make sure the team members consistently maintain a high level of customer service by providing excellent service to customers while strictly adhering to the SLAS
  • At least 4-10 years experience in an HR role Knowledge of HR management, policies and procedures Leadership skills, with ability to build rapport with and relate to and effectively develop a wide range of people 
  • Ability to learn quickly, transfer knowledge appropriately, understand and interpret 
  • Excellent communication skills (both verbal and written) and interpersonal skills 
  • High energy levels, enthusiasm to perform & excel. Ability to work under stress & handle tasks under pressure. 
  • High level of analytical reasoning skills and planning and organizing ability 
  • Excellent computer skills that will be utilized in planning, recruitment, drafting business communication and memos 
  • Should be an active problem solver, a go-getter, should be able to chase targets & perform under stress.
Due to the urgent hiring need, candidates with the immediate right to work locally and no relocation need will be prioritised.

Skills required

policies and procedures Leadership skills

Excellent computer skills

High level of analytical reasoning skills

planning and organizing ability

Excellent written and verbal communication skills in English