JUNIOR EXECUTIVE – PRESTIGE BANKING job from Amana Bank in Colombo, Sri Lanka

Friday 8th, May 2020

Amana Bank

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Colombo

Full-Time

Banking and Financial Services

JOB ROLE:

  • Meet & greet walk-in customers to the unit.
  • Provide courteous service by answering phone/email queries with sound product knowledge.
  • Advising customers on investment products & structuring them to suit their lifestyles.
  • Carry out internal, external & outward TT customer transfers and follow up with internal departments.
  • Carry out account opening / closing & documentation processing of customers.
  • Effectively handling cash operations, cheque clearing functions & safety locker room operations.
  • Driving efforts to educate and promote Islamic banking products & services to all segments including staff.
  • Ensuring customer requests such as tax certificates, balance confirmation letters and bank statements are delivered promptly.
  • Ensuring all registers (cash, fixed deposit certificates, pay order etc.) are updated promptly.
  • Ensuring daily vouchers and mandates are completed as per agreed service level agreements (SLAs).

THE PROFILE:

  • Minimum A/L Qualification.
  • Full/Part Qualifications in CIM/CIMA / ACCA or Diploma/Degree from an recognized university or college or Diploma / Certification from IBSL will be an added advantage.
  • Minimum 2 years of banking experience.
  • A dynamic individual with a positive attitude who would continuously accept challenges and deliver excellent service levels placing customer satisfaction as top priority.
  • Excellent communication & interpersonal skills.

Skills required

communication skills.

Excellent communication & interpersonal skills.

work as a team