EXECUTIVE - CONVERGED CHARGING job from Dialog Axiata PLC in Colombo, Sri Lanka

Thursday 25th, February 2021

Dialog Axiata PLC

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IT-Software / Internet

Executive – Converged Charging
Group Information Technology: Converged Charging
The Job:

  • Responsible for attending complaints escalated which are related to OCS (Online Charging System) or related to applications integrated with OCS and provide solutions within SLA
  • Should be able to identify and inform relevant DevOps teams for any applications/OCS related issues for which a solution must be found
  • Assist for service upgrades, service testing, external team operations support regarding charging
  • Analyse the trends of the complaints to highlight possible OCS/Application related issues
  • Create scripts and other measures to optimize the downtimes of applications/services by adding them to monitoring tools
  • Conduct number level management configurations/special number configurations and similar other required configurations additions on OCS
  • Regular maintenance of the monitoring applications to make sure they are available at any time

The Person:

  • The candidate should possess Higher National Diploma / Advanced Diploma in Engineering or an equivalent professional qualification from a recognized university or institute
  • Having a certification in Oracle-11g or Linux server administration will be an added advantage
  • Knowledge in SQL Databases
  • Minimum of 6 months of internship experience in the implementation of products and services in a similar capacity
  • Should possess excellent communication and leadership skills

Skills required

Team player skills

excellent communication and leadership skills