EXECUTIVE - CONVERGED CHARGING job from Dialog Axiata PLC in Colombo, Sri Lanka

IT-Software / Internet

Executive – Converged Charging
 
Group Information Technology: Converged Charging
 
The Job:
 

• Responsible for attending complaints escalated which are related to OCS (Online Charging System) or related to applications integrated with OCS and provide solutions within SLA
• Should be able to identify and inform relevant DevOps teams for any applications/OCS related issues for which a solution must be found
• Assist for service upgrades, service testing, external team operations support regarding charging
• Analyse the trends of the complaints to highlight possible OCS/Application related issues
• Create scripts and other measures to optimize the downtimes of applications/services by adding them to monitoring tools
• Conduct number level management configurations/special number configurations and similar other required configurations additions on OCS
• Regular maintenance of the monitoring applications to make sure they are available at any time

 
The Person:
 

• The candidate should possess Higher National Diploma / Advanced Diploma in Engineering or an equivalent professional qualification from a recognized university or institute
• Having a certification in Oracle-11g or Linux server administration will be an added advantage
• Knowledge in SQL Databases
• Minimum of 6 months of internship experience in the implementation of products and services in a similar capacity
• Should possess excellent communication and leadership skills