CUSTOMER SERVICE EXECUTIVE - FREIGHT FORWARDING job from SF LOGISTICS in Colombo 08, Sri Lanka

Customer Service / Call Center

We are a well-established Logistical Service Provider in Sri Lanka. Due to expanding our companies’ Reach & we look forward to provide opportunities to suitable candidates to start working and to gain experience in a Logistics related work environment. Experienced candidates who are looking to step forward, are most welcome to apply.

Responsibilities

• Responsible for Customer Inquiry and service management
• Collaborate and Coordinate with other teams;Sales team, Operations team, Finance dept
• Manage Foreign / Local Clients & Inquiries
• End to End Shipment handling both Sea & Air
• Documentation handling on both Imports & Exports
• Carry out Negotiations with Clients / Counterparts / Suppliers
• Collaborate and Improve Overall Customer experience
• Service Standard improvements

Eligibility

·    Experience in the logistics field will be an added bonus

·   Passed G.C.E. A/L

·   Good Interpersonal Skills

·   Language Fluency & Communication Skills

·   Sound knowledge in Microsoft office.

·   Age below 30

Interested Applicants to forward your resume to