Sales and Operations Executive - Kosgoda job from The Fabulous Getaway in Galle, Sri Lanka
Sunday 26th, April 2020
Galle
Full-Time
Sales and Marketing / Business Development
Sales and Operations Executive - Kosgoda
Pepper Life (Pvt) Ltd. Sri Lanka's pioneering experiential travel company is looking for a passionate team member to operate the Activity Desk at Sheraton Kosgoda Turtle Beach Resort.
Pepper offers an evolving portfolio hosted experiences and activities aimed at really connecting with Sri Lanka's culture and people. Our intrepid team have spent more than a decade discovering and curating experiences across the island to add flavour and insight to the itineraries of its discerning visitors.
The Activity Desk at Sheraton Kosgoda Turtle Beach Resort offers these hosted experiences and activities to in-house guests of the resort. You are expected to adapt to a dynamic work environment which may involve working extended hours and hosting clients during weekends.
Suitable applicant should have:
- Excellent sales, operational and organizational skills
- Impeccable verbal and written communication skills
- Excellent interpersonal skills
- A keen eye for details and perfection
- Ability to understand, connect and relate to sophisticated travelers
- Desire to meet people and host guests
- IT skills
- Experience in the tourism and hospitality industry and will be an added advantage
Operations:
- Coordinate guides, drivers, suppliers and other parties
- Organize transport for guests
- Manage reservations for experiences
- To assist with customer care, attending to any complaints that may arise
- To assist in evaluating risk assessments for all experiences and ensuring full corporate compliance in terms of health and safety
Key Responsibilities:
- Sales
- Attend to client esquires over the counter, phone or email
- Sell experiences directly to guests
- Make reservations and carryout operational procedures comprehensively
- Assist in the overall sales process
Skills required
IT skills
Excellent sales, operational and organizational
Impeccable verbal and written communication
interpersonal skills