Web/Email Inquiry Handling job from InfoMate (Pvt) Limited in Colombo, Sri Lanka
Monday 27th, April 2020
Colombo
Full-Time
WEB / EMAIL INQUIRY HANDLING
YOUR ROLE:
- Handle Client inquiries through email and phone for customers of a leading brand of hotels
- Respond in a timely and accurate manner
- Convert inquiries to sales
- Liaise/coordinate with the hotel in providing correct/ accurate information to clients
YOUR QUALIFICATION:
- A background in inquiry handling
- Pleasant personality and a service mindset
- Good English and general communication skills
- Good desktop skills and familiarity with Outlook, Excel word
- Familiarity with the Hotel industry
- Organized and responsible Willingness to work on a roster basis which will cover 7 days
YOU WILL RECEIVE:
- An entry point to the John Keells Group
- Exposure to a leading hotel brand name
- A range of training including hotel stays and familiarization with multiple hotels
- Attractive package including incentives linked to sales conversions
- Training on technical and soft skills
- Join one of the fastest-growing industries and be a part of a dynamic, energetic team
Skills required
Good desktop skills
Good English and general communication skills
from applied for