WANTED Customer Support Agent (Flight Support) (M/F) job from Search Lanka International (pvt) Ltd in Colombo 2, Sri Lanka
Tuesday 30th, May 2023
Colombo 2
Full-Time
Hotel/ Hospitality/ Leisure Travel / Ticketing / Airline / Shipping
WANTED
Customer
Support Agent (Flight Support) (M/F)
Our client,
a leading Australian based travel and tour company located in Colombo is
looking for “CUSTOMER SUPPORT AGENT (FLIGHT SUPPORT) (M/F)”
JOB
DESCRIPTION:
To manage
incoming emails and phone inquiries from our customers from Australia, USA, New
Zealand and Europe for flight date changes, schedule changes, upgrades, refund
and credits as well as managing Amadeus schedule change queues, reissues and
ticketing.
REQUIRMENTS:
·
Strong
written and communication skills in English
·
A
total Amadeus Reservations Ticketing expert
·
Capacity
to work independently and proactively
·
Passion
for travel and customer service
Competitive
renumeration package with flexible work arrangements.
Interested applicants please email your complete curriculum vitae to Director Recruitment - Search Lanka International -
Skills required
To manage incoming emails and phone inquiries from our customers from Australia, USA, New Zealand and Europe for flight date changes, schedule changes, upgrades, refund and credits as well as managing Amadeus schedule change queues, reissues and ticketing.
from applied for