Solutions Support Engineer job from DataCore Lanka PVT Ltd in Colombo, Sri Lanka

Wednesday 17th, February 2021

DataCore Lanka PVT Ltd

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Colombo

Full-Time

Technical / Mechanical

We are on the lookout for Solution Support Engineer to be absorbed into our permanent cadre immediately. Below is the minimum criteria for shortlisting.

The Solution Support Engineer will be responsible for implementation and maintenance of technical support for Solutions to the customers of DataCore Lanka (Pvt) Ltd. Following are some key activities to be carried out:

1. Liaise with existing clients to provide technical support for server/firewall / storage / etc. solutions at the clients’ premises

2. Liaise with suppliers/principals in order to streamline product warranties and repairs

3. Design and submit solution proposals for customers

4. Work closely with the Sales Team to provide the highest level of service

to the end customers

Qualification s for Solutions Support Engineer

• Minimum 3 5 years’ industry experience

• Well versed in Server / Firewall / storage / configuration

• Comfortable with server virtualization configurations

• Hands on experience with server OS (Windows / Linux configuration s

• Hands on experience with configuring services such as Windows AD, Email, etc.

• Fluency in English both written an d spoken

• Ability to work independently as well as be a team player

• Ability to analyze, identify and resolve issues

• Degree / Higher Diploma in ICT will be advantage

• Red Hat Certification / CCNA will be advantage

• VMWare Certification / Linux KVM / Windows Hyper V certification will be highly

advantage

• Package: on par with industry standards

Email your resume to [email protected] with the post applied for given in the subject line.

Solutions Support Engineer job from DataCore Lanka PVT Ltd in Colombo, Sri Lanka

Skills required

analyze, identify and resolve issues

Server / Firewall / storage / configuration

server virtualization configurations

Degree / Higher Diploma in ICT