Call Centre Executives job from Core Cube (Pvt) Ltd in Colombo, Sri Lanka

Sunday 21st, February 2021

Core Cube (Pvt) Ltd

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Colombo

Full-Time

BPO/ KPO Customer Service / Call Center School Leavers

We are Core Cube (PVT) Ltd, an offshore Business Process Outsourcing (BPO) company based in Colombo, Sri Lanka. We are looking for a young & energetic candidate with an attitude to learn fast and maintain a high standard of professionalism on duties to join our team.

Call Centre Executives

SKILLS & COMPETENCIES

• Minimum 06 months to 1-year experience in handling outbound calls or prior web-based customer service.

• Fluency in English, Tamil or Hindi and excellent communication skills.

• Age between 18 - 28 interested in a career in the BPO/KPO industry.

• Ability to work 11:00 am to 8:00 pm.

• A Team player with the ability to work independently in a multicultural fast-paced environment.

JOB DUTIES

• Manage Outbound calls.

• Document Issues and Resolutions.

• Maintain client records by updating account information.

• Meeting daily, weekly and monthly goals regarding quantitative and qualitative targets.

SELECTED CANDIDATES CAN LOOK FORWARD FOR;

• A competitive salary package above industry standard on top of that a Performance-based Incentives and Attendance bonus.

• Transport and Training will be provided.

• An excellent working environment with career development opportunities.

REMEMBER TO BRING YOUR RESUME

Skills required

excellent communication skills.

A Team player