IT Manager job from Synergen Health (pvt) Ltd in Colombo, Sri Lanka

Saturday 19th, December 2020

Synergen Health (pvt) Ltd

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IT-Software / Internet

IT Manager

With clients in over 40 states, SYNERGEN Health is a trusted partner that helps healthcare organizations in the US ensure financial success. The company provides tech enabled services, advanced analytics, fin-tech payment solutions, machine learning, consultancy services and other software solutions for the US Health Care Industry.
SYNERGEN Health is searching for an experienced IT Manager who can maintain and expand our computer networks. The IT Manager will be responsible for coordinating, planning and leading computer-related activities in our organization. The IT Manager will also help to determine the IT needs of the organization and will be responsible for implementing computer systems to fulfill the organization's information systems requirements, managing of the IT staff and keeping the executive team up to date on the latest networking technologies that could help the company to succeed.

Job Roles and Responsibilities 
Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages 
Identifying and acting on opportunities to improve the IT infrastructure and data security 
Developing and implementing IT policy and best practice guides for the organization 
Conducting regular audits on IT infrastructure 
Maintain ISO 27001 and 9001 standards and lead the IT team in internal and external ISO 
Oversee the documentation in IT infrastructure and making sure it's up to date all relevant information 
Monitoring the IT helpdesk and ensure the team meets the set SLA 
Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance 
Providing direction for IT team members and guide them on career progression 
Be the go-to person for IT team members whenever they need expert advice on technical matters
Ability to work in US work hours.

Education and Professional Work Experience Required 
Minimum 3 years of hands on experience in leading a medium size IT team 
Minimum of associate level certification in AWS 
IT/Computer Science/Networking related degree from a recognized University 
Hands on experience in Windows and Linux server environments 
Hands on experience in managing office 365 and cloud infrastructures (AWS) 
Hands on experience in designing, implementing and maintaining secure network infrastructure and maintaining industry's leading firewall systems and switches 
Good oral and written communication and presentation skills 
Strong critical thinking and decision-making skills

Good to have 
Knowledge in ITIL best practices 
Experience in implementing ISO 27001 standards
Experience working with foreign clients
Experience in using security scanning tools (Ex: Nessus, OWASP)
Professional certificate in security testing 
Master's degree in IT/Computer Science/Networking

Skills required

Be the go-to person for IT team members whenever they need expert advice on technical matters

Ability to work in US work hours.