IT Manager job from Synergen Health (pvt) Ltd in Colombo, Sri Lanka

With clients in over 40 states, SYNERGEN Health is a trusted partner that helps healthcare organizations in the US ensure financial success. The company provides tech enabled services, advanced analytics, fin-tech payment solutions, machine learning, consultancy services and other software solutions for the US Health Care Industry.

SYNERGEN Health is searching for an experienced IT Manager who can maintain and expand our computer networks. The IT Manager will be responsible for coordinating, planning and leading computer-related activities in our organization. The IT Manager will also help to determine the IT needs of the organization and will be responsible for implementing computer systems to fulfill the organization's information systems requirements, managing of the IT staff and keeping the executive team up to date on the latest networking technologies that could help the company to succeed.

Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages 

Identifying and acting on opportunities to improve the IT infrastructure and data security 

Developing and implementing IT policy and best practice guides for the organization 

Conducting regular audits on IT infrastructure 

Maintain ISO 27001 and 9001 standards and lead the IT team in internal and external ISO 

Oversee the documentation in IT infrastructure and making sure it's up to date all relevant information 

Monitoring the IT helpdesk and ensure the team meets the set SLA 

Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance 

Providing direction for IT team members and guide them on career progression 

Be the go-to person for IT team members whenever they need expert advice on technical matters

Ability to work in US work hours.

Minimum 3 years of hands on experience in leading a medium size IT team 

Minimum of associate level certification in AWS 

IT/Computer Science/Networking related degree from a recognized University 

Hands on experience in Windows and Linux server environments 

Hands on experience in managing office 365 and cloud infrastructures (AWS) 

Hands on experience in designing, implementing and maintaining secure network infrastructure and maintaining industry's leading firewall systems and switches 

Good oral and written communication and presentation skills 

Strong critical thinking and decision-making skills

Good to have 

Knowledge in ITIL best practices 

Experience in implementing ISO 27001 standards

Experience working with foreign clients

Experience in using security scanning tools (Ex: Nessus, OWASP)

Professional certificate in security testing 

Master's degree in IT/Computer Science/Networking