IT Engineers - Virtual Desktop Support job from Global Choice Marketing Ltd in Colombo , Island wide, Sri Lanka

Wednesday 29th, April 2020

Global Choice Marketing Ltd

Apply Bookmark

Colombo , Island wide

Full-Time

IT-Hardware / Networking IT-Software / Internet

IT Engineers - Virtual Desktop Support

Role:

Responsible to provide Desktop support and Network related support inquiries. Diagnose, Fix and Maintain Desktops and rectify complex issues remotely to an English speaking client base.

Qualifications & Expertise:

      • Bachelor's Degree in IT or related field from a recognized university
      • Minimum of 5 years relevant work experience
      • Possess advanced troubleshooting and experience in end-user support and providing both front and back-end support
      • Hands on experience in an environment handling 50+ desktops


          Skills & Personal attributes:

            • Excellent communication skills in both written and spoken in English (compulsory)
            • Ability to work independently with minimum supervision
            •  Strong interpersonal skills in problem solving, assertiveness, decision making
            • Experience in remote desktop management, wireless technologies, file and print services and virus security patching
            • Flexible and willing to work for Night shifts (US time)

          Skills required

          remote desktop management, wireless technologies, file and print services and virus security patching

          Excellent communication skills in both written and spoken in English

          Ability to work independently with minimum supervision

          Strong interpersonal skills in problem solving, assertiveness, decision making