Field technical support trainee job from IQuest(Pvt)Ltd in Colombo 05, Sri Lanka

IT-Hardware / Networking

This is a full-time on-site role as a Field technical support trainee at toner.lk in Colombo. The Field technical support trainee will be responsible for ensuring customer satisfaction, effective communication, and providing customer service and technical support on a daily basis. Tasks will include managing customer technical issues, resolving printer and laptop issues, and coordinating timely deliveries and installations.

• Strong Customer Support capabilities
• Excellent problem-solving skills
• Attention to detail and organizational skills
• Ability to work effectively in a team environment
• Basic hardware knowledge 
• Previous experience in a similar role is a plus
• A/L Diploma