Customer Support Executives - Sinhalese/English job from Technotask Business Solutions Pvt. Ltd. in Colombo, Sri Lanka
Friday 25th, March 2022
Job Categories : Customer Service / Call Center,School Leavers,BPO/ KPO
Technhnotask Business Solutions provides niche business solution to the Indian and Global market in diverse vertical and horizontal streams. We are a
startup which is on a mission to empower other startups and help them grow into unicorns. We have a legacy of helping businesses grow by
enhancing their customer support through voice, non voice, & backend operations. We have adopted a hybrid model that allows work from both, home and office.
With over 60 years of collective experience, we envision to be the leaders in customer experience management. Our Lines of Business include Catalog, Chat, Email, Inbound, Outbound Voice, Social Media and other Backend Support. W operate from 4 cities, 7 locations and 2 countries. Employing 3000+ staff, we have achieved a Multimillion Dollar turnover within 24 months of our inception.
Key Accountability • Handling inbound and outbound calls effectively • Understand and resolve customer complaints • Provide service related information & solutions for customers Basic Qualifications & Details • G.C.E. O/L passed with Mathematics & English with “C" pass. • Language proficiency - English Sinhala (Tamil would be a definite advantage) • Previous experience in Customer Service & Call Centre would be a definite advantage.
Registered office: 2nd & 3rd Floor, Ganesh Galaxy, Ayodhya Bypass, Bhopal, Madhya Pradesh, India, 426041