ASSISTANT MANAGER job from London Stock Exchange Group in Colombo, Sri Lanka

Saturday 2nd, May 2020

London Stock Exchange Group

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Colombo

Full-Time

Business Management Human Resources / Recruitment Senior Management / Directors

Role profile
Responsible for supporting HR systems globally across the LSEG and will involve day-to-day system administration for the Group’s HR systems, primarily Workday HCM but will also include benefits and other legacy HR systems. Ensures team deliver excellence in HR administration transactional services, resolve queries and provides information and systems administration support to employees.
Responsibilities in this role are subject to change as required by the Company.
 
Responsibilities in this role are subject to change as required by the Company.
 
Key responsibilities

  • Work towards agreed operational Parameters set by the SSC Management as well as the team onshore.
  • Involvement in BAU tasks as required & agreed upon by the HR Shared Services Manager and the client on shore.
  • Manage and oversee HR Systems administration and ensure processes and queries are dealt with in line with agreed SLAs and quality of output is of high standard.
  • Ensure that service levels are met as agreed with the client in the Service Level Agreement.
  • Communicate any service delivery issues, deviations or potential delays in achieving deadlines, to the management and the client and work with the team to ensure continuous improvement is encouraged.
  • Ensure that quality standards are met in the processes of the team.
  • Assign AskHR cases amongst the team and ensure cases are actioned in line with agreed procedures.
  • HR Systems Administration.
  • Levels 1 and 2 HR Systems Helpdesk, both through AskHR and telephone queries.
  • Workday Systems Support, Interface Management and Systems Upgrades.
  • UAT on Sandbox and Production environment.
  • Active Directory and Workday error report validation.
  • Running Weekly Data cleansing report & Monthly JML reconciliation.
  • Maintaining Workday user guides and SOPs.
  • Managing and updating Workday Supervisory organisation.
  • Managing password resets.

Candidate profile / Key skills

  • Prior work Experience in HRIS, Workday, PeopleSoft, SAP or Oracle HR systems
  • Prior experience in Workday is highly desirable. It is mandatory to have experience in HR systems/platforms
  • Knowledge in the MS Office package (Word, Excel, and Project).
  • Strong communication skills in English, both oral and written.
  • Strong skills in running HR reports from HR platforms.
  • Evidence of self-motivation and a proactive approach.
  • Great attention to detail and well organised.
  • Ability to multi task and rise to the challenge of large volumes of work during peak periods of HR activity and the ability to deal with conflicting priorities.
  • Structured approach towards problem solving, assimilates information and identifies the pertinent points quickly

 

Skills required

Knowledge in the MS Office package (Word, Excel, and Project).

Ability to multi task and rise to the challenge of large volumes of work during peak periods

Great attention to detail and well organised.

Strong communication skills in English, both oral and written.

Strong skills in running HR reports from HR platforms.